FAQ & Shipping
What is the deadline for making the next shipment?
The deadlines for making the Tuesday shipment cutoff time is 11:59 PM on Sunday.
What is your return policy?
As breads are a perishable product, we do not offer a refunds.
What couriers do you ship with?
We currently use Canada Post and FedEx for shipping in Canada and FedEx for all shipments to the USA.
FedEx is available in both Ground and Priority shipping. If you live on the West coast or Southern USA, we highly recommend selecting Priority as this will ensure arrival within the same week that it is shipped.
Where do you ship your breads?
Our breads are shipped all over Canada as well as the lower 48 states in the USA
How long will it take for my bread to arrive?
Depending on your location and method of shipping selected, your bread can arrive anywhere from 1-5 business days from the Tuesday shipping day.
Do you take orders by phone?
Unfortunately we do not take orders by phone for the privacy of credit card information.
Do you offer same day delivery?
All instore items are available for same day delivery through Uber Eats for the greater Toronto area. Check out our Café page for further details.